1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when participating in activities on the website, or otherwise contacting us.

• Contact Data: Name, phone number, email address, and service location (South Kerala address).
• Service Data: Details about the appliances requiring repair (AC, Washing Machine, Microwave Oven), fault descriptions, and service history.
• Payment Data: Payment details are processed by secure third-party processors. We do not store sensitive payment card information.
• Usage Data: Information automatically collected when you visit the website, such as IP address, browser type, device details, and pages viewed (via Google Analytics, if implemented).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our comprehensive repair and routine servicing.
• Schedule appointments for AC, Washing Machine, and Microwave Oven services, including PCB restoration.
• Communicate with you regarding service updates, confirmations, and technician arrival times.
• Improve our website and service offerings based on user feedback and usage analysis.
• Process payments for services rendered.

3. Sharing Your Information

We only share information with your consent, to comply with laws, or to fulfill business obligations. Specifically, we may share your data with:

• Service Technicians: To enable them to locate you and perform the requested repair or service.
• Third-Party Service Providers: Including payment processors and web hosting services, strictly for the purpose of running our business.
• Legal Compliance: When legally required to respond to legal processes (e.g., court orders).

4. Data Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information. While we have taken steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect and store your information. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of the website.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: